Hot water

We’ll help you choose the right system for your home and budget.

For houses, townhouses and unitsCall our hot water hotline, 8 am–7 pm, Monday–Friday

1300 180 588



Reasons to choose Origin hot water systems and hot water heaters


Hot water hotline

For system breaks down and emergency assistance, call 1300 180 588. We're here 8 am–6 pm, Monday–Friday.


Centralised hot water for apartments

Get your apartment's centralised hot water connected fast. Call 1800 684 993  Monday to Friday, 8 am—6.30 pm.

Hot water for apartments info


Flexible payment options

We have a 12 month interest-free payment plan^ available with our range of hot water systems and heaters.

Pay $0 up-front and the balance in equal monthly instalments over 12 months on your credit card.


Our leading brands

Choose from our Aquamax, Dux, Rheem, Bosch and Rinnai systems.

Our range of leading brands


Knowledgeable staff and local plumbers

Our experienced team is here to get you the right hot water system to suit your home. And all of our installers are qualified local plumbers.


System repairs and service

We offer emergency hot water system repairs or service. Our plumbers can be there within 24 hours, Monday–Friday (8 am–4 pm).*

Call us 8 am–7 pm, Monday–Friday, on 1300 180 588.


Hot water system replacements

We offer Monday to Friday same day emergency hot water system installations for systems purchased prior to 10 am.#

Call us 8 am–7 pm, Monday–Friday, on 1300 180 588.

To get your hot water back up and running

phoneCall us on 1300 180 588

8 am–7 pm, Monday–Friday

Hot water brochures and technical info

For more detailed info like contract information, product specs and warranties, head over to our Hot water brochures and technical info page.

Important information

^ Our 12 month payment plan  includes $0 deposit and the cost of the system is paid over 12 months via equal monthly installments on your credit card. 

* In the areas we service (see below), we can be at your home within 24 hours (8am to 4pm Monday to Friday only) after your call. Service calls during the hours of 8 am to 4 pm Monday to Friday cost $199 and we do not offer service visits outside of these hours, or on weekends or on public holidays. Our service comprises 15 mins of labour to diagnose the problem and do minor repairs.

For any part required or additional labour not included in the initial service visit, a written quote will be provided to rectify the problem. Any additional charges will be quoted individually and will be payable directly to Origin Energy.

# Replacement systems will be installed Monday – Friday. Same day installation applies to purchases made prior to 10 am in your capital city in the areas we service and applies to selected systems. Installations are based on standard installations with no variations in a like for like scenario, excluding products that require a fuel change and or relocation. Same day installation are not valid for purchases made on Saturday or Sunday and / or public holidays.   

The areas we service - we supply and install hot water systems and hot water heaters within 100 km of capital city GPO locations in NSW, QLD, VIC and SA. NSW areas we service include Central Sydney, Eastern Suburbs, Inner West, Botany Bay, St George & Sutherland Shire, Macarthur, South West, Parramatta, Penrith Valley, Hills & Hawkesbury, Macquarie Park-Ryde, Upper & Lower North Shore, Northern Beaches, Gosford, Woy Woy, The Entrance, Wollongong, Kiama, Shell Harbour and Katoomba. QLD areas we service include Brisbane, Sunshine Coast, Gold Coast, Tweed Heads, Gatton and Ipswich. VIC areas we service include Central Melbourne, Outer Melbourne, Mornington Peninsula, Bellarine Peninsula, Bass Coast, Greater Geelong, Craigieburn, Narre Warren, Pakenham, Cardinia, Casey and Yarra Ranges. SA areas we service include Central Adelaide, Adelaide Hills, Salisbury, Onkaparinga, Gawler, McLaren Vale, Victor Harbour and Southern Fleurieu Peninsula.